At zingy Stays, we are committed to protecting your privacy and ensuring the
security of your personal information. This Privacy Policy explains how we
collect, use, disclose, and safeguard your data when you visit our website
or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, and phone number
- Billing and payment information
- Government-issued identification for verification
- Booking and reservation details
- Communication preferences
Automatically Collected Information
When you access our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
- To process bookings and manage reservations
- To communicate with you about your stay and services
- To provide customer support and respond to inquiries
- To improve our website and services
- To send promotional materials and special offers (with your consent)
- To ensure security and prevent fraud
- To comply with legal obligations
Data Security
- Encryption of sensitive data during transmission (SSL/TLS)
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection practices
- Secure payment processing through trusted providers
While we strive to protect your information, no method of transmission over the
internet is 100% secure. We cannot guarantee absolute security.
Cookies and Tracking Technologies
- Essential Cookies – Required for website functionality
- Analytics Cookies – Help us understand how visitors use our site
- Marketing Cookies – Used to deliver personalized advertisements
You can control cookie preferences through your browser settings.
However, disabling cookies may affect website functionality.
Third-Party Services
- Payment processing
- Email communication and marketing
- Analytics and performance monitoring
- Customer support services
These third parties are contractually obligated to protect your information
and use it only for specified purposes.
Your Privacy Rights
- Access – Request a copy of the personal data we hold about you
- Correction – Request correction of inaccurate or incomplete data
- Deletion – Request deletion of your personal data
- Opt-out – Unsubscribe from marketing communications
- Data Portability – Request transfer of your data to another service
To exercise these rights, please contact us using the information provided below.